Shipping Policy

FUUHOME Shipping Policy

At FUUHOME, we are committed to providing clear, reliable, and transparent shipping information for all customers. Please review the details below before placing your order.

1. Order Processing Time

All orders placed on the FUUHOME website are processed within 1–3 business days after successful payment confirmation.

  • Processing time refers to order verification, packaging, and preparation for shipment

  • Orders are not processed on the same day if additional verification is required

  • Once processing is completed, the order will be handed over to the logistics carrier

You will receive an order confirmation email after placing your order and a shipping notification email once your package has been dispatched.

2. Shipping Destinations & Service Availability
Countries We Ship To

Currently, FUUHOME only ships to the United States.

United States Shipping Coverage

  • ✅ Supported: United States (continental U.S. only)

  • ❌ Not Supported:

    • Alaska

    • Hawaii

    • Puerto Rico

    • U.S. minor outlying islands

    • APO/FPO/DPO (military addresses)

    • U.S. affiliated islands or territories

Orders placed with delivery addresses in unsupported regions cannot be fulfilled and may be canceled.

We do not offer shipping services to countries or regions outside the United States at this time.

3. Shipping Fees

  • Free shipping is available for orders shipped within the continental United States only

  • No shipping fees apply to eligible U.S. mainland orders

  • Shipping costs for unsupported regions are not available, as delivery services are not provided

Our shipping fee policy is consistent with the logistics settings configured in our store backend.

4. Estimated Delivery Time
United States (Continental U.S.)

  • Estimated delivery time: 15–20 business days after shipment

  • Delivery time begins once the package is dispatched, not from the order date

Please note that delivery times may be extended due to factors beyond our control, including but not limited to:

  • Customs inspection or clearance procedures

  • Public holidays

  • Flight delays or transportation disruptions

  • Weather conditions

Estimated delivery times are provided for reference only and are not guaranteed.

5. Shipment Tracking

Once your order has been shipped, a tracking number will be provided via email.

You can track your shipment at the following website:
https://www.17track.net/en

Tracking information may take 24–72 hours to update after dispatch, depending on the carrier.

6. Customs Duties, Taxes & Import Fees

For applicable shipments, please be aware that:

  • Any customs duties, import taxes, or other government-imposed fees are the responsibility of the recipient

  • These fees are determined by the destination country or region’s import regulations

  • Such charges are not paid to FUUHOME and are not set or controlled by us

  • Fees, if applicable, must be paid upon arrival of the shipment in the destination country

We recommend checking with local customs authorities before placing an order to understand any potential charges.

7. Address Accuracy & Delivery Responsibility

Customers are responsible for providing accurate and complete shipping information.

  • Orders shipped to incorrect or incomplete addresses may experience delays or delivery failure

  • FUUHOME is not responsible for losses caused by address errors provided by the customer

  • Please do not attempt to ship returns or packages to the sender address unless instructed by our support team

Any official return or reshipment address will be provided by email after your request is approved.

8. Privacy & Data Protection in Shipping

To complete delivery, FUUHOME shares only the necessary information (such as recipient name, address, and contact details) with logistics and courier partners.

  • Shipping data is used solely for order fulfillment, delivery, and tracking

  • Customer information is handled in accordance with our Privacy Policy

  • We do not sell, rent, or misuse customer personal data

Appropriate technical and organizational safeguards are in place to protect your information.

9. Contact Information

If you have any questions regarding shipping, delivery status, or service availability, please contact us:

FUUHOME
Address: Room 102, No. 45, Courtyard 188, Guanghai Road, Nangang, Huangpu District, Guangzhou City, Guangdong Province, China
Email: [email protected]
Phone: +1 (208) 120-842-87656
Business Hours: Monday–Friday, 9:00 AM – 8:00 PM (EST)

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